Boston June 9–12, 2008, 2008
Westin Boston Waterfront
New Ways to Work: Organization 2.0
The technology is only as good as the people and processes that surround it. Learn how to drive culture change in your organization to leverage Enterprise 2.0 tools. Topics include Attention Management, Meetings 2.0, Distributed Workforce, Driving Adoption, and Group Intelligence Across The Enterprise.
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Blogs are powerful communication platforms that allow you to capture information you find interesting and to share it with an "audience" who can talk back to you. This panel of five business bloggers with a combined blogging lifetime of 19 years has generated business, communicated the concerns of its customers, experimented, and broken new ground through their blogs. Topics we'll cover include: Blogging as knowledge management, Blogging as a conversation, Blogging for "fame and fortune", Blogging as a platform for experimentation, and Blogging to reduce internal spam. Come join us to share your experiences and have the chance to speak at length with experienced bloggers.
Moderator - Jessica Lipnack, CEO, NetAge
Speaker - Bill Ives, Web 2.0 Consultant and Writer, Portals and KM
Speaker - Cesar Brea, Partner, Force Five Partners
Doug is a senior attorney in Goodwin Procter's Real Estate Group, helping clients invest in real estate through a variety of investment vehicles. He has considerable experience with the use of mezzanine loans and joint ventures to acquire indirect interests in real estate, as well as the use of mortgage loans as an investment in real estate or as a way to extract value from a real estate asset.
In addition to his real estate practice, Doug is a member of Goodwin Procter's Knowledge Management Department. In this role, he is responsible for developing and implementing tools and resources to identify, create, represent and distribute knowledge for reuse, awareness and learning across the firm. Doug coaches other attorneys and staff on using knowledge resources to facilitate the efficient and effective practice of law. The firm has launched the use of internal wikis and blogs as part of their knowledge management program.
Doug is a frequent speaker and writer on the legal profession's use of knowledge management, enterprise 2.0, web 2.0 and social networks.
You can find Doug online at:
KM Space, a blog on law firm knowledge management, enterprise 2.0 and legal technology: http://kmspace.blogspot.com
There are many threads in the fabric of Web culture -- social and more traditional tools, techniques that were designed and those that have emerged for their use, and sprawling communities affiliated through the explosion of social channels on the Web. As more workers are Web denizens, and are just as likely to consider themselves affiliated through Web relationships as work relationships, what are the impacts on the norms and mores of the new workplace. How have our perspectives on time, collaboration, productivity, organizational structure, strategy, and success changed? What are the microcultural impacts, like meeting ettiquette, and the macrocultural impacts, like bottom-up decision making? What are the generational flash points? How should the individual and the organization plan for the ongoing changes that are going on?
Stowe Boyd is best known these days for his writing and thinking at /Message. He is obsessed with social tools, and their impact on business, media, and society. He coined the term "social tools" in 1999, the same year he started blogging, and hasn't looked back since. His work is principally oriented toward the theory and practice of social web application design and development, as well as related product strategy (like the activities formerly known as marketing).
Traditional Enterprise businesses are contemplating on how web 2.0 technologies impacts the ways they engage with and manage employees. Governance-based and top-down models are challenged by more democratic expressions that are redefining how employees are coming together to learn, share, and communicate.
In this session, learn how companies like Microsoft and Accenture are experiencing the transformation of readiness and knowledge management businesses, and helping other companies in the process. We will talk about the disruption of web 2.0 concepts on core business functions, and how their business models need to evolve to realize the potential. We will discuss how new media and social networking concepts are a primary catalyst for change.
Lastly, we will share the lessons learned to provide some insight on the types of challenges you may encounter. The goal is to stir up open discussions around questions such as: Can web 2.0 concepts actually help organizations? Is it all worth it? What are the gains in productivity, profitability, knowledge, expertise, employee retention? Are employees making the best use of this newly found freedom?
Speaker - Ludovic Fourrage, Group Program Manager, Microsoft
Speaker - Peter Butler, Head of Learning - BT Group, BT
Speaker - Phil Morel, Director, Sales Enablement, Microsoft
As Director of Sales Enablement, Phil Morel is responsible for tier 1 sales and marketing events to both technical and sales audiences and Academy, a community-based virtual learning environment delivering podcasts, webcasts and facilitated discussions for diverse internal audiences. In the time since Morel assumed his role, Academy has grown 650%, expanding its cutting edge model of peer-to-peer knowledge transfer. Running over 600 webcasts per annum, Academy has earned a Learning Innovation Award as well as a Digital Marketing Excellence Award for pioneering work in the development of a world class social networking and podcasting platform. Before assuming his current position, Morel served Microsoft as EPG Readiness Manager, managing the training business, plan and execution for Microsoft's enterprise sales force. Morel joined Microsoft from Hewlett-Packard in 2000 as a Global Account Manager in the UK. He served Microsoft in that capacity until he moved to Redmond in 2004. Morel earned a degree in Management Science at Aston University in Birmingham, England. A native of Manchester, England, his passions include football (as in Manchester United), scuba diving, motorcycling, and his daughters, Amber (12) and Ruby (10).
Speaker - Thomas Hoglund, Global Lead, Collaboration and Knowledge Management, Accenture
Tom is a Partner in Accenture's Talent & Organization Performance service line. He focuses on helping employees perform at a higher level through leveraging the tools of knowledge management, employee portals, collaboration and learning. Tom has a global leadership role for Accenture's practice in these areas. He has 25 years of consulting experience and has led numerous projects that have delivered millions of dollars of benefits to clients and have touched hundreds of thousands of employees. The programs Tom has implemented have won several awards, including APQC's "Model Knowledge Sharing Organization", Internet Week magazine's "Best Business Site" and world famous Internet design guru Jakob Nielsen's "10 Best Intranet Designs." Tom is a frequent speaker on the topics of KM, portals, collaboration and content management. Before joining Accenture, Tom was Chief Knowledge Officer for a Fortune 100 company. Prior to that he worked for a Big Five consultancy where he held positions leading their KM, Portal and Content Management consulting practice, managing their internal KM function, leading their Learning Technology organization and as Deputy CIO.
Suddenly, in the past year or so, companies around the world are turning the mirror on themselves and trying to calculate the true cost of their doing business, including their environmental impact. For the first time, Enterprise 2.0 has published a green policy regarding conference materials. Collaboration, when extended to all aspects of the enterprise, can have a dramatic impact on reducing carbon footprint. Come share your stories and learn about what other organizations are doing to amp up their collaborative activities while tamping down their effect on the environment.
The velocity and variability of today's business environment has become more dynamic and unpredictable than ever before. The pace of change is so fast, that executives find it increasingly difficult, if not impossible, to keep their organizations performing and innovating at levels necessary to deliver optimal business results and competitive differentiation. What capabilities does an enterprise require to develop an agile workforce? How do organizations address the leadership gap? How do strategists address strategic talent initiatives? What analytics are necessary to link organizational capabilities with business strategy execution? What is the role of technology in developing a next generation workforce?
Moderator - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com).
Anne Berkowitch - Chairman & Chief Executive Officer Anne is CEO of SelectMinds, a global provider of corporate social networking solutions. As co-founder and CEO, Anne Berkowitch leads the SelectMinds Board of Directors and management team. Since the company's inception in 2000, Anne has played a key role in the development of SelectMinds' client relationships and the evolution of the company into a leading provider of Corporate Social Networking solutions and services. Previously, Anne was a management consultant with Booz Allen & Hamilton, working primarily with service businesses out of both the New York and London offices. While at the firm, she was also very active in the recruitment and development of senior staff and went on to start her own boutique executive search firm specializing in placement of senior consultants, before co-founding SelectMinds. Anne has an MBA in finance from MIT's Sloan School of Management and a BSC in Applied Math and Biology from Brown University.
Speaker - Rob Salkowitz, Author, Generation Blend: Managing Across the Technology Age Gap
Rob Salkowitz is a writer and consultant specializing in the social implications of new technology. He is the author of Generation Blend: Managing Across the Technology Age Gap (Wiley & Sons, 2008) and the co-author, with Daniel Rasmus, of Listening to the Future: Insights from the New World of Work. Rob currently serves as Director of Strategy and Content for MediaPlant, LLC, a Seattle-based communications firm he co-founded in 1998. He has worked with clients including Microsoft, HP, AT&T, and many others as a consultant, strategist and writer. Rob and his wife Eunice Verstegen live in Seattle, Washington.
Speaker - Scott Smith, Partner, IBM Global Services
Virtual teams have always been in the 2.0 world, adding content to their shared online spaces, carrying on conversations after the lights have gone out, trying out new media. But the explosion of 2.0 technologies - and the advent of a generation that knows more about how to work online than their bosses - has altered (and will continue) to alter the virtual team landscape. What are the simple ideas that can slice through the complexity facing virtual teams? How can they easily form networks? How can they navigate among the multiple organizations that they serve? Hear the latest from the people who coined the term "virtual teams".
